PAYMENT METHODS

eGHL is a secure Internet payment solution which offers an all-in-one payment gateway to customers, providing card & non-card payment channels. It is regulated by the Central Bank of Malaysia and is PCI DSS - Level 1 certified.

eGHL payment gateway accepts payments such as credit card, debit card, online banking FPX, e-wallets, Buy Now Pay Later, Visa Installment and Alipay+.

a. How to buy

You may purchase virtual gift vouchers in Ringgit Malaysia (RM) by selecting from the denominations available – RM50, RM100, RM150 and RM200.
ROYCE' Gift Vouchers have a validity period of 12 months from date of purchase.
For assistance on gift voucher purchases, please call 03-6143 5582 or write to us at info@royce.com.my

b. How to redeem

You can redeem on the checkout page when making your purchase. Your gift voucher amount will then be automatically applied and deducted as payment on your next order.

• If you would like to check your gift voucher balance or gift voucher code, please write to us at info@royce.com.my.
• If your order exceeds the value of the gift voucher, and you have existing store credit on your account, this will be automatically redeemed to cover the remaining balance.
• All remaining balances exceeding the value of your gift voucher or store credit must be paid by credit card or online banking.
• You can check your balance and full details of each credit and debit that you have made by logging into your account.
• Gift vouchers cannot be returned or exchanged for its equivalent cash value.
• The gift voucher validity period is 12 months from date of purchase.
• Please take note that you will have to pay any outstanding amount via one of the payment options above after your gift voucher amount deduction.