ZONE A: KUALA LUMPUR, SELANGOR CITY CENTRE, PENANG ISLAND CITY CENTRE, JOHOR BAHRU CITY CENTRE
Delivery hours are between 9am – 5pm (Monday - Friday), 9am – 1pm (Saturday) excluding Sundays and public holidays.
All standard delivery orders for Klang Valley (KL & Selangor City Centre) in Zone A take up to 3 working days to process and deliver.
Same Day delivery orders must be placed before 2.00pm (Monday - Friday) otherwise it will be processed the following working day.
ZONE B: OUTSKIRT OF SELANGOR, PENANG & JOHOR
Delivery hours are between 10am – 6pm (Monday - Friday), 10am – 2pm (Saturday) excluding Sundays and public holidays.
All standard delivery orders within Zone B & C take up to 5 working days to process and deliver.
Please note that delivery to rural or remote areas may take an additional 2 - 3 working days.
ZONE C, D & E: ALL OTHER LOCATIONS WITHIN PENINSULA MALAYSIA (excluding Langkawi, Redang, Pangkor, Ketam, Tioman & Lang Tengah Island)
Outstation delivery orders take up to 5 working days to process and deliver.
Please note that delivery to rural or remote areas may take an additional 2 - 3 working days.
Delivery date and timing for outstation orders is strictly based on availability, therefore we may not be able to fulfil certain requests for deliveries to be sent on specific dates or times.
Orders placed after 2.00pm will be processed the following working day.
Multiple / large orders / festive gift hampers may also be subject to additional delivery charges. If this proves necessary, we promise to contact all customers prior to the dispatch of any goods.
To schedule your delivery in advance and on a specific date, kindly drop us your request via the notes function during checkout or email us quoting your order number at
info@royce.com.my
.While we strive to deliver within the stipulated time frame for standard orders, we are unable to guarantee specific delivery time slots.
Please note that no compensation will be provided for not delivering within the preferred delivery time stipulated.